A new era for Rawabina, gives an opportunity to fulfil even greater aspirations in delivering a most personal and immersive dining experience.

Once you have solid core-staff in place, consistent training, recognition and rewards are the key to building your own “dream-team”. It’s as simple as recognizing weekly those that go above and beyond to solve guest problems, jump in to help other team members or make a positive difference. With this approach in place, Rawabina’s empowering the staff to think and act like owners has the greatest impact on the guest service experience .

Running Rawabina’s business involves thousands of details and even though our team gets hundreds of these details correct, it’s the 10 that are missed which the customer always remembers. With all these guest impressions, it takes our entire staff to ensure they’re consistently delivering great guest experiences. That’s why the need for empowerment!